The Saddest Hard Drive YouTube Video I’ve Ever Seen

The video’s title is “Hard Disc – NEED HELP – Can this be fixed?” Um, no buddy, I’m pretty sure it can’t.

[6/24/12 UPDATE: Here is a classic case of a ghost entry. The original video has been pulled from the Internet. It cannot be located. There is a little to do in this redesign but to note that this entry caused at least one person on Facebook some amusement, regret that all known context has disappeared, and move on — assuming, of course, that anyone even finds this entry.]

Inside BookTour.com: A Q&A With Kevin Smokler

ksmoklerIn 2006, Kevin Smokler, the speaker and editor behind Bookmark Now, partnered with Chris Anderson, editor of Wired, and software developer Adam Goldstein to determine just how information about bookstore events and authors might be collected at an online hub. That central place turned out to be BookTour.com, which purports to make “finding when a favorite author is coming to your town as easy as checking the weather.”

This sunny mission got a much needed dose of radiation back in April when BookTour received a $350,000 cash injection from Amazon.com. While the news was eclipsed by the Amazonfail contretemps at the time, the big financial push certainly suggested that BookTour.com wasn’t about to set into the sunset anytime soon.

At the time the deal was announced, nobody had remarked on the grand irony of an online giant like Amazon using events listed at independent bookstores to make a quick buck. Fortunately, BookTour CEO and Chief Evangelist Kevin Smokler was kind enough to take some time out to answer some vital questions.

BookTour is financially supported by Amazon. Isn’t there a conflict of interest here? If, for example, a customer sees the BookTour link on an Amazon Author Page but the customer is encouraged to purchase the book from Amazon (instead of the bookstore at an author appearance), doesn’t this result in a lost sale for the bookstore? What steps are you taking to ensure that independent bookstores are able to secure the sales they require to support the financial burden of an author appearance?

Ed, we’re in the awareness business. Our job is make author events known to the greatest number of people that we can. No doubt that some potential customers who spot an event on Amazon will buy the book there and either (a) not go to the event at all or (b) go to the event with that Amazon purchase in hand. However, there’s an entire other second class of potential event attendees who will go to an event and may wish to reserve judgment on buying a book until they see the author in person. At that point, only the bookstore is in a position to sell the book to them. Also, we must consider whether that person would have known of the event at all without it being listed in such a high traffic place like Amazon.

Bottom line: The level of awareness that an event receives when listed on Amazon, to our mind, far outweighs the potential loss of sales. As to whether a store can financially support an event, that’s up to them. There are plenty of ways to run a bookstore in the 21st century and we believe smart booksellers know much more about this than we do.

Since BookTour is reliant on the Amazon Author Page for its infrastructure, have you worked out a scenario in which an Indiebound link will be available on an Amazon Author Page?

Sort of. Amazon has a corporate policy which disallows any outside linking to anybody. It’s a policy that BookTour disagrees with and which we have made known to Amazon. We hope to change this as our relationship with them deepens and moves forward.

For now, any bookstore may include a link to their e-commerce operation inside the description of any event happening at their store, so long as they added the event to our database. If their store’s website is powered by IndieBound, they need only include that link in the event description and the feed arrangement we have with IndieBound takes care of the rest.

(That link is not a clickable link, only one that can be cut and pasted into a separate browser window.)

We realize this is far from an ideal solution and we have told Amazon as much. We hope to change this going forward.

You say in your press release that Booktour represents the largest database of author and literary events. Do you mean to say that you now have relationships with every publisher? What are you doing to ensure the reliability of this information? Do you have someone on board who is checking the data on your site against the bookstores and the publishers?

Many publishers, but not all. Via our syndication relationships with both chain and independent booksellers, we can assure that we cover nearly every event happening in America in a bookstore. Libraries, universities, corporations, civic institutions and individual authors and publicists all actively list with us as well.

Reliability: Every event that enters our database is checked against several automated scripts and algorithms. We also do an additional level of checking by human eyes. All told, incorrect event data rarely lives on BookTour for more than 24 hours.

Checking: For more than a year, we’ve had syndication relationships with the major bookstore chains and Indiebound. Meaning they send their upcoming events in an automated feed to us which we update every 24 hours. We just set up a similar relationship with Simon & Schuster and we have several such relationships under active development with other publishers.

Is the information on Booktour proprietary in any way?

No.

Are you applying any DRM?

No.

Is Amazon claiming it to be proprietary because it appears on their pages?

No.

If Booktour is open source, do you have a specific agreement in place with Amazon to ensure that the information, as disseminated through their pages, remains open source?

Yes. Part of the terms of our deal with Amazon was that anyone else is free to use our data exactly as Amazon does, now and in perpetuity.

You’ve introduced EventMinion, which will take author tour data in any format and permit professionals to enter it into your database at $1 a pop. Yet users will still be able to add events for free. How are you distinguishing between EventMinion-added events and user-added events?

We’re not. To us, an event is an event is an event.

Will you place greater priority to listing EventMinion events over the user-added events?

No. See above.

TourBuilder gives the author an opportunity to receive an automated itinerary of bookstores. Are you charging for this service?

No.

Are you prioritizing some cities over others for this?

No. Users choose which cities they want to visit. If they don’t, we suggest larger cities with more available venues.

Big box stores over independent stores?

No.

Then what is the methodology behind TourBuilder?

Venues are suggested based on where authors with similar books have toured in the past. Which means that the more authors that use TourBuilder, the smarter it gets.

If Amazon controls the minority stake, who controls the majority?

The three founders and our one employee.

To what extent is the majority committed to not being bought out by Amazon (as they are wont to do with such handy services that it deems valuable)?

We’ll certainly entertain an offer should they put one forward. But that also doesn’t preclude us from entertaining offers from other interested parties.

An Open Source Experiment

In resuscitating my laptop, I’m trying out an experiment. The only applications that I have installed on this machine are open source. While this means keeping Microsoft Office, Photoshop, Illustrator and Sound Forge sequestered to my desktop, their open source counterparts OpenOffice, GIIMPShop, Inkscape, and Audacity (which I was already using to a large degree anyway, along with Firefox, VLC, and Thunderbird) will operate on the laptop.

The prospect of being rid of corporate software appeals greatly to me (which is not to suggest that the above programs, in their Windows incarnations, don’t come with their own EULA strings attached). The problem with the open source movement, however, is that it is populated by quacks who prescribe half-built programs as definitive alternatives to their robust counterparts. Nevertheless, if Firefox and Thunderbird are now bona-fide alternatives, what’s not to suggest that similar remedies might come with the open source responses to Adobe and Company? The big question I have is whether I can get by on the laptop with these programs and, if necessary, find workarounds to some of the things I can do with applications that sell for hundreds of dollars.

I figured if a guy like Mark Pilgrim can make the bold switch from Mac to Ubuntu, then at least I can try this half-assed approach on Windows. And who knows? Maybe I might end up going Ubuntu on the laptop.

For folks who are interested, this is a helpful beginning for open source Windows apps.

On Twitter

I have attempted Twitter and I can’t say that I’m happy. It might help if there was more of a payoff. You see, I had thought this was some kind of social networking application, but aside from a kind friend invite from someone named “hephatitssundae,” who seems, based on her user profile, to be a pleasant pink-haired individual who I will likely never meet, my online ramblings, as far as I know, have been received by deaf ears. Perhaps I’m not meant to communicate in shorthand. Perhaps I’m simply too old.

140 characters? Hell, I can just barely get in a haiku within the box. What possible significance can I offer with such a diminutive limit? I may as well “type” a text message into my phone. At least I know that my text message will go to someone I know and that it will have some actual content value, such as conveying where the hell I am or telling someone I’m running five minutes late or describing a rather strange place I happen to be in. But if I’m typing every thought and I don’t have unlimited space to consider depth or nuances, then the Twitter people are almost ensuring a kind of Sturgeon’s law effect. I could be in the middle of a perfectly fantastic sentence, only to be warned that I have 20 characters left, and then where will I be? Spreading it out across a vast chasm of other text messages? That’s inconsiderate to the other users. That’s ineffectual communication. The problems may very well be mine, since I’m sort of a long-winded guy. But Twitter’s approach suggests that “long-winded guys” aren’t part of the constituency, which suggests, in turn, a kind of conformity masquerading as community.

And that’s just it. Aside from quibbles over meaningless messages, I don’t feel like conveying what I am constantly doing or thinking to random strangers, particularly since I don’t know if this content is being aggregated or data mined or sifted through by a server farm. I feel that the whole Twitter exercise is less of a social experiment and more of a way to rifle through anything I have to say so that people can sell me things somewhere down the line or so “friends” who are less concerned with who I am and more concerned with what I can purchase can form some kind of deranged impression of who I am. I have no proof, of course; only instinct. I do know that Twitter was set up by Obvious Corporation, a corporation led by one-time Blogger head man Evan Williams, who once worked at Google and who likely learned some inside information about how Google keeps track of user data (see, for example, the cookie set to expire on January 17, 2038).

I’m wondering if he is familiar with F. Scott Fitzgerald’s mind set shortly before his death. After all, what do you do after you’ve given the world Blogger? Perhaps this is another case of the time-honored tech equation:

1. Twitter
2. ???
3. Profit!!!

Twitter is gaining apparent steam right now. Obviously, this is going to cost bandwidth. And obviously, Obvious is going to need some way to recoup their investment. I can imagine the pitch to advertisers: “You think Google AdSense provides context? Well, not only do we have a user base revealing their immediate impulses online without fear of any of it coming back to bite them in the ass later. But we’re building a community to keep them addicted to this confessional impulse. We all know that nobody cares about privacy anymore and our user base demonstrates it!”

To be fair, Twitter has given you a Trash icon to get rid of your messages. But let’s say that you get on a roll and you have hundreds of messages to sift through. Who’s honestly going to take the time to go through them? A blog is one thing, where you can single out your thoughts by categories and the like. But Twitter offers no easy way to sort through your messages except chronology, which implies, in addition to the meager 140 character cap, that thought isn’t part of this new form of communication.

Of course, it’s very possible that some smart people, perhaps inspired by David Markson’s books, might find a form of free association and interesting expression with this tool.

But without thought and with an ostensible attitude and an interface that collides against the idea of thinking before writing, I’m afraid I have serious reservations against Twitter’s possibilities.