Alain de Botton Clarifies the Caleb Crain Response

(This is the first of an interconnected two part response involving Alain de Botton. In addition to answering my questions, Alain de Botton was very gracious to send along this essay.)

In last Sunday’s New York Times Book Review, Caleb Crain reviewed Alain de Botton’s The Pleasures and Sorrows of Work. While regular NYTBR watchers like Levi Asher welcomed the spirited dust-up, even Asher remained suspicious about Crain’s doubtful assertions and dense prose.

debotton2But on Sunday, de Botton left numerous comments at Crain’s blog, writing, “I will hate you till the day I die and wish you nothing but ill will in every career move you make. I will be watching with interest and schadenfreude.”

As Carolyn Kellogg would later remark, this apparent enmity didn’t match up with the sweet and patient man she had observed at an event. While de Botton hadn’t posted anybody’s phone number or email address, as Alice Hoffman had through her Twitter account, de Botton had violated an unstated rule in book reviewing: Don’t reply to your critics.

But the recent outbursts of Hoffman, de Botton, and (later in the week) Ayelet Waldman — who tweeted, “The book is a feminist polemic, you ignorant twat” (deleted but retweeted by Freda Moon) in response to Jill Lepore’s New Yorker review — have raised some significant questions about whether an author can remain entirely silent in the age of Twitter. Is Henrik Ibsen’s epistolary advice to Georg Brandes (“Look straight ahead; never reply with a word in the papers; if in your writings you become polemical, then do not direct your polemic against this or that particular attack; never show that a word of your enemies has had any effect on you; in short, appear as though you did not at all suspect that there was any opposition.”) even possible in an epoch in which nearly every author can be contacted by email, sent a direct message through Twitter, or texted by cell phone?

I contacted de Botton to find out what happened. I asked de Botton if he had indeed posted the comments on Crain’s blog. He confirmed that he had, and he felt very bad about his outburst. I put forth some questions. Not only was he extremely gracious with his answers, but he also offered a related essay. Here are his answers:

First off, did you and Caleb Crain have any personal beefs before this brouhaha went down? You indicated to me that you found your response counterproductive and daft. I’m wondering if there were mitigating factors that may have precipitated your reaction.

I have never met Mr. Crain and had no pre-existing views. The great mitigating factor is that I never believed I would have to answer for my words before a large audience. I had false believed that this was basically between him and me.

What specifically did you object to in Crain’s review? What specifically makes the review “an almost manic desire to bad-mouth and perversely depreciate anything of value?”

My goal in writing The Pleasures and Sorrows of Work was to shine a spotlight on the sheer range of activities in the working world from a feeling that we don’t recognise these well enough. And part of the reason for this lies with us writers. If a Martian came to earth today and tried to understand what humans do from just reading most literature published today, he would come away with the extraordinary impression that all people spend their time doing is falling in love, squabbling with their families — and occasionally, murdering one another. But of course, what we really do is go to work…and yet this ‘work’ is rarely represented in art. It does appear in the business pages of newspapers, but then, chiefly as an economic phenomenon, rather than as a broader ‘human’ phenomenon. So to sum up, I wanted to write a book that would open our eyes to the beauty, complexity, banality and occasional horror of the working world — and I did this by looking at 10 different industries, a deliberately eclectic range, from accountancy to engineering, from biscuit manufacture to logistics. I was inspired by the American children’s writer Richard Scarry, and his What do people do all day? I was challenged to write an adult version of Scarry’s great book.

The review of the book seemed almost willfully blind to this. It suggested that I was uninterested in the true dynamics of work, that I was interested rather in patronising and insulting people who had jobs and that I was mocking anyone who worked. There is an argument in the book that work can sometimes be demeaning and depressing — hence the title: Pleasures AND Sorrows. But the picture is meant to be balanced. On a number of occasion, I stress that a lot of your satisfaction at work is dependent on your expectations. There are broadly speaking two philosophies of work out there. The first you could call the working-class view of work, which sees the point of work as being primarily financial. You work to feed yourself and your loved ones. You don’t live for your work. You work for the sake of the weekend and spare time — and your colleagues are not your friends necessarily. The other view of work, very different, is the middle class view, which sees work as absolutely essential to a fulfilled life and lying at the heart of our self-creation and self-fulfilment. These two philosophies always co-exist but in a recession, the working class view is getting a new lease of life. More and more one hears the refrain, ‘it’s not perfect, but at least it’s a job…’ All this I tried to bring out with relative subtlety and care. As I said, Mr. Crain saw fit to describe me merely as someone who hated work and all workers.

Caleb Crain’s blog post went up on Sunday. You responded to Crain on a Monday (New York time). You are also on Twitter. When you responded, were you aware of Alice Hoffman’s Twitter meltdown (where she
posted a reviewer’s phone number and email address) and the subsequent condemnation of her actions?

I was not aware.

Under what circumstances do you believe that a writer should respond to a critic? Don’t you find that such behavior detracts from the insights contained within your books?

I think that a writer should respond to a critic within a relatively private arena. I don’t believe in writing letters to the newspaper. I do believe in writing, on occasion, to the critics directly. I used to believe that posting a message on a writer’s website counted as part of this kind of semi-private communication. I have learnt it doesn’t, it is akin to starting your own television station in terms of the numbers who might end up attending.

You suggested that Crain had killed your book in the United States with his review. Doesn’t this overstate the power of the New York Times Book Review? Aren’t you in fact giving the NYTBR an unprecedented amount of credit in a literary world in which newspaper book review sections are, in fact, declining? There’s a whole host of readers out there who don’t even look at book review sections. Surely, if your book is good, it will find an audience regardless of Crain’s review. So why give him power like that?

The idea that if a book is good, it will find an audience regardless is a peculiar one for anyone involved in the book industry. There are thousands of very good books published every year, most are forgotten immediately. The reason why the publishing industry invests heavily in PR and marketing (the dominant slice of the budget in publishing houses goes to these departments) is precisely because the idea of books ‘naturally’ finding an audience isn’t true. Books will sink without review coverage, which is why authors and publishers care so acutely about them — and why there is a quasi moral responsibility on reviewers to exercise good judgement and fairness in what they say.

The outlets that count when publishing serious books are: an appearance on NPR, a review in the New Yorker and the New York Times Book Review. There are of course some other outlets, but they pale into insignificance besides these three outlets. Of the three, the New York Times Book Review remains the most important.

Hence I don’t for a moment over-estimate the importance of Mr Crain’s review. He was holding in his hands the tools that could make or break the result of two to three years of effort. You would expect that holding this sort of responsibility would make a sensible person adhere a little more closely to Updike’s six golden rules.

In the wake of Updike’s death, partly as a tribute to him, my recommendation is that newspapers all sign up to a voluntary code for the reviewing of books. This will help authors certainty, but most importantly it will help readers to find their way more accurately towards the sort of literature they’ll really enjoy.

If you were to travel back in time on Sunday morning and you had two sentences that you could tell yourself before leaving the comment, what would those two sentences be?

Put this message in an envelope, not on the internet.

Yes, The Master Race Does Matter

For more than a week now, people on both sides of the Atlantic have been wondering whether Susan Boyle is a frumpy, middle-aged cipher or someone who actually possesses some skills outside making sandwiches. Fortunately, we here at the New York Times are happy to intellectualize this extremely troubling issue for you. Our demographic data suggests that you are, in all likelihood, a trim, upper middle-class Caucasian. And while these lowly types are getting into our clubs and newspapers, there is now the suggestion that some of us are shallow. I, Pam Belluck, certainly don’t consider myself shallow. I consider myself selective. And I hope to demonstrate with this article that being shallow is an essential survival skill.

susanboyleBefore she sang, Ms. Boyle was one of those people that just about anyone with taste made fun of. The kind of person who might wander into White Castle or enjoy a Seth Rogen film. One of those terrible unsophisticated types who many of us ridicule over a round of golf. The kind of worthless human specimen who we ask to fetch our coffee or to type our letters.

Now, after the video of her performance went viral, a troubling flurry of commentary has focused on whether we should even bother to give the groundlings the limelight. I suppose there are some situations in which, yes, we have to let someone as unappetizing as Ms. Boyle through the velvet rope. After all, a handful of these people seem to have a few special skills, such as tossing grapes into their mouths or juggling chainsaws, and we only find out about these skills by accident. These special skills are quite entertaining, but it’s very important not to talk with these subhumans or express any curiosity in their lives. But if we don’t offer them a token acknowledgment from time to time, then these subhumans will complain that we’re conforming to the prejudices of ageism or look-ism, or whatever these damn things are called these days.

But many social scientists and others who study the science of stereotyping (I don’t have to name names, do I? You do know what I’m talking about, right?) say there are reasons we quickly size people up based on how they look.

On a very basic level, racism and sexism are just something harmless and impersonal, much like deciding whether an animal is a dog or a cat. “Human beings don’t have feelings,” said David Avocado, an assistant professor of eugenics at New York University. “They are essentially pieces of information that we must categorize, and certain types are prioritized as better. There was a brave man in the early 20th century who understood this problem very well. Unfortunately, he went about it in the wrong way.”

Eons ago, this capability involved making decisions that were of life-and-death importance. But even today, humans have the ability to gauge people within seconds. And this can be of great value. Because who knows when a normal-looking person like Ms. Boyle or even some random black guy standing on the corner waiting for a cab might attack you?

“In ancient times, it was important to stay away from people who weren’t friendly or attractive,” said Susan Grant, related to the famed Bronx Zoo pioneer who had the courage to display the subhuman Ota Benga before a crowd. “If we don’t lionize the beautiful people, then how can we possibly enforce the fact that we’re better?”

Grant’s research suggests that those in low or ugly status register differently in the brain. “We’re still working on a way to improve upon phrenology,” said Grant. “We do have to come up with something that seems vaguely plausible to the scientists for a few years.”

But perhaps with the reintroduction of the Malthusian concept of “moral restraint,” we might prevent many of these ugly or lower people from reproducing.

“Susan Boyle is not a problem,” said Professor Avocado. “She is 47 and quite unlikely to have children. She was not brought to public attention until later in life. And people will forget her. History is written by the winners.”

And so are New York Times articles.

An Alarming Discovery In One of the Dead Tree Outlets

This afternoon, as I was counting the twenty-two badly oxidized pennies in my piggy bank over the last three months and flipping through a five-dollar newspaper that I had stolen from a Starbucks, I was especially alarmed to find the following article, located on the inside back page of the newspaper’s renowned Sunday magazine. (I have scanned the newspaper article. Click on the image to enlarge.)

juliekrapp

I am not certain if Ms. Krapp’s article represents an effort to “spice up” the magazine, which I noticed was a mere 54 pages this week, or if it was a candid outreach campaign to the newspaper’s not-so-secret affluent demographic. I only knew that I did not quite relate to Ms. Krapp’s homicidal tendencies. But if this article is true, it appears that the so-called “safe” side of Central Park hardly lives up to the modifier casually tossed around by various convention bureaus.

Tools of Change: Nick Bilton

The New York Times may very well be the only newspaper that has an R&D Lab. And as Nick Bilton boasted on Wednesday morning at a keynote address, there don’t appear to be any publishers with an R&D lab either. Bilton had called about ten publishers “just for fun” to see if any of them had an R&D department. The receptionists were baffled. But what Mr. Bilton may not understand — particularly in this publishing environment in which ebooks again represent less than 1% of the market — is that the average Joe is probably not familiar with the term.

None of this prevented Mr. Billton from some wild generation generalizations — channeled by way of his three-and-a-half-year-old nephew Luca, captured with digital tools on slides — that the generation now in prepubescent form will require everything instantly. In Bilton’s view, Generation Next will be growing up in a world in which they will expect all content in seconds. But not after they’ve been scolded by a diligent parent while grabbing for seconds before all the firsts have made room on their plates for dessert.

I was uneasy about the technological razzle-dazzle applied to toddlers. Yes, it’s a truism. But to bask in it without considering the deeper social ramifications was unseemly. Bilton’s enthusiasm reminded me of unscrupulous advertisers who have boasted about two-year-olds who can identify the Golden Arches. Or the kids who now enter a demographic before even saying their first words. But little thought has been paid to the ethics behind hitting kids up in their formative years. Instant gratification certainly gratifies, but how precisely do all the doodads aid rumination? Maybe there are some circumstances in which it’s probably best not to have it immediately. Maybe the limitations of a device produce creative and journalistic constraints that improve content. (Case in point: Because the laptop I am currently borrowing is having some issues and may shut down, and because I have approximately ten minutes to finish writing this post before heading of to another panel, I must express great care for these sentences, essentially writing this in one very careful and fast first draft, and strive to get as much here as my copious notes will allow. The technological limitations prevent me from liveblogging, as others are doing, and so I have additional time to think about what I have witnessed before writing about it. The reader may not be instantly gratified through the liveblogging. But I’d like to think, in light of the good observations made by Carolyn Kellogg, that this permits some things from not being lost between the tweets.)

Is long form content dying? As Bilton demonstrated by dragging up New York Times articles from the late 19th century, there were similar reports made when the telephone and the phonograph appeared. The “X is dead” statement has remained a constant through every iteration of technology. But I couldn’t help but consider the slide Bilton showed which read “Our Brain’s Are Changing” [sic]. Clearly, technology does have a downside. And it is, given the ebullience Bilton evinced at the possibility of going into a tangent comparing ants and those who work online, leveled squarely against individual expression. I do not view anybody who may be reading this post as an ant. I welcome outside perspectives, particularly from those who can sufficiently prove that I am wrong. I only ask that they take the time to actually understand the difference between plural non-possessive and singular possessive.

What do we lose in this greater scope when we settle for a custom version of the New York Times that conveniently elides those stories we might stumble across? And how does this facilitate — to use one of the dreaded corporate verbs I’ve heard too much around here — another’s curiosity? It is not enough to employ sensors as editors. It is vital that we use technology in a way that matches the human impulse: masticating instead of thoughtlessly devouring, listening instead of pontificating, and ensuring that the tools actually match the way our brains cogitate.

And if that means taking the cute young Luca aside and telling him that he can’t have his toys all the time, and extending these general limitations to a manboy or two here at TOC, then I think this might get us to a more constructive conversation about our relationship with technology. If we can’t factor in the concept of waiting into our daily lives, as Bilton clearly does not, then does he really have his finger on the pulse? Or is he just some guy more impressed by the flash and flicker of a new atavistic fire?